Privacy Policy
Last updated: 6 June 2026
Flora Dine Private Limited ("Flora Dine", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, contact us, request samples or quotes, or purchase our products, and tells you about your privacy rights.
If you have any questions about this policy or how we handle your personal data, please contact us at privacy@floradine.com.
Information We Collect
Information you provide to us. When you fill in a form, request a sample, catalogue, or quote, subscribe to updates, or correspond with us, we may collect your name, email address, phone number, company name, job title, delivery and billing details, the products and volumes you are interested in, and any other information you choose to share.
Information we collect automatically. When you visit our website we may collect technical data such as your IP address, browser type and version, device information, pages viewed, and how you interact with the site. This is collected using cookies and similar technologies (see our Cookie Policy).
Information from third parties. We may receive information about you from business partners, analytics providers, and publicly available sources, where lawful.
How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide quotes, samples, and catalogues;
- Process and fulfil orders and manage our relationship with you;
- Operate, maintain, and improve our website and products;
- Send you updates, offers, and marketing communications where you have agreed to receive them;
- Ensure the security of our systems and prevent fraud;
- Comply with our legal and regulatory obligations.
Legal Bases for Processing
Where applicable law (such as the UK/EU GDPR) requires it, we rely on the following legal bases: your consent (for example, for marketing and non-essential cookies); the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating, improving, and securing our business, provided these are not overridden by your rights.
How We Share Your Information
We do not sell or rent your personal information. We may share it with trusted service providers who act on our behalf (such as logistics, payment, IT, and analytics providers), with professional advisers, and where required to comply with the law, enforce our terms, or protect our rights. These parties are only permitted to use your data as necessary to provide their services to us.
International Data Transfers
Flora Dine operates internationally and serves customers in many countries. Where we transfer personal data across borders, we take steps to ensure it is protected in accordance with applicable data protection laws.
Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, to withdraw consent, and to request data portability. To exercise any of these rights, contact us at privacy@floradine.com. You also have the right to lodge a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Contact Us
Flora Dine Private Limited<br/> S-8/110, Maqbool Alam Rd, Khajuri Colony, Varanasi, Uttar Pradesh 221002, India
Email: privacy@floradine.com<br/> Phone: +91 6306612700 (India) · +44 7438022070 (UK)
This policy is provided as a general template adapted for Flora Dine and should be reviewed by qualified legal counsel before publication to ensure it reflects your actual data-processing practices and local legal requirements.